We are experts in configuring processes and systems for automated communication, so that dialogue with customers will also be as economical and manageable as possible. We help collect and utilise the data which form the basis for personal communication and sales based on the customer lifecycle, customer experience and customer relationship.
Through our proven Customer Engagement Process™, we develop and operate extensive customer programmes. Among these are IKEA Family, Scandlines SMILE, COOP Members, CPH Advantage, NNIT CxM, Club Sportmaster and Karolines Madklub.
We are system-independent and support the most common platforms from Agillic to Oracle and Salesforce.